Product Recall

HeathCo, LLC in cooperation with the U.S. Consumer Product Safety Commission, announced the recall of a 270o Motion Security Light sold by HeathCo, LLC at select Home Depot locations from October 2011 to April 2012. The affected Heath®/Zenith brand light is model number SL-5414-WH. The price for the product was approximately $29.99.

During installation, bulb replacement, or adjustment of the fixture, if the internal fixture wiring has been damaged or becomes disconnected and contacts internal metal couplers, there is a risk of an electric shock.

HeathCo will offer to replace any recalled product with a replacement light of equal or greater value than the corresponding recalled light, as explained below. Consumers should first check to see if they have the light subject to recall. The affected light came in white only and looks like this:

Many security lights have a similar appearance so to determine if your light is involved in the recall, you will need to examine the back of the motion sensor to compare the model number.

Please follow these instructions to determine if your light is subject to recall:


Step 1: Turn off power to the circuit for the light in question at the circuit breaker or fuse panel.

Step 2: Check to see that the power is off by attempting to turn on the light. If the power is not off, please repeat step one.

Step 3: Holding the motion sensor in your hand, rotate counter clockwise to the left until the controls are facing forward and the Heath/Zenith plate is visible.

Step 4: Looking at the back of the motion sensor, you will want to look at the model number on the label (as shown in the image below).

You are looking for a label, placed on the back of the sensor as shown here:

If your model is different than the model noted as SL-5414, then it is not involved in the recall. If your model number does match the model being recalled, you will need to please either fill out the form below or call 1-855-833-8657, 8 AM to 5 PM, Central Time, Monday-Friday. Please be sure to have the model number of the light available when you call. Consumers who have any questions or concerns regarding the installation of the replacement light should also call 1-855-833-8657 for additional information.

If you believe you have one of the affected units, please remove power from the unit at your circuit breaker or fuse panel and stop using the product until you receive the replacement unit. If you are unable to do so and need to replace the light bulb prior to receiving your replacement product, you must turn off power to the light fixture at the circuit breaker or fuse panel before changing the light bulb.



Please fill out the form below to register for your free remedy

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Your replacement light will be sent in about 10 business days with instructions on how to remove your old light, instructions on how to install your new light, and a postage pre-paid envelope to use to return the cut wires from your old light.

For your convenience, we have also included links to the instructions for removing your old light and installing the new light: Removal Instructions

Thank you for your patience, understanding, and participation. Here are some FAQs that might be helpful.


FAQs


Q: What is the problem with my light?

A: The light fixture does not have a means of grounding the fixture to the home. This could result in a potential shock hazard to the consumer during installation, bulb replacement, or adjustment of the fixture, if the internal fixture wiring has been damaged or becomes disconnected and contacts internal metal couplers.

To avoid this hazard you should replace your light fixture. In the meantime, if possible, please remove power from the unit at your circuit breaker or fuse panel and stop using the product until you receive the replacement unit. If you are unable to do so and need to replace the light bulb prior to receiving your replacement product, you must turn off power to the light fixture at the circuit breaker or fuse panel before changing the light bulb. Do not touch the light fixture when the power is on in case the internal fixture wiring has been damaged or becomes disconnected. It is best to leave the power off to the light fixture until you install the replacement.


Q: My light appears to be operating okay. Can I continue to use it?

A: You should participate in the recall and replace it with the free replacement light fixture.

In the meantime, if possible, please remove power from the unit at your circuit breaker or fuse panel and stop using the product until you receive the replacement unit. If you are unable to do so and need to replace the light bulb prior to receiving your replacement product, you must turn off power to the light fixture at the circuit breaker or fuse panel before changing the light bulb. Do not touch the light fixture when the power is on in case the internal fixture wiring has been damaged or becomes disconnected. It is best to leave the power off to the fixture until you install the replacement.


Q: Is there a way I can fix/repair the product myself?

A: No. Do not attempt to repair the product. You should participate in the recall and replace it the free replacement light fixture. In the meantime, if possible, please remove power from the unit at your circuit breaker or fuse panel and stop using the product until you receive the replacement unit. If you are unable to do so and need to replace the light bulb prior to receiving your replacement product, you must turn off power to the light fixture at the circuit breaker or fuse panel before changing the light bulb. Do not touch the light fixture when the power is on in case the internal fixture wiring has been damaged or becomes disconnected. It is best to leave the power off to the fixture until you install the replacement.


Q: You said something about additional instructions. What are the instructions?

A: We will send you instructions to remove the affected light fixture, instructions for installing your new light fixture, and a postage pre-paid mailer for sending back the cut wires from the old light switch. Do not remove the Light fixture until you have received the replacement light fixture.


Q: What if I don’t understand the additional instructions?

A: The light fixtures were sold as do-it-yourself products. The instructions are no more complicated than what you had to follow to install the light fixture the first time. If you need support, however, you’ll be able to contact our Technical Support Group at 1-800-858-8501. They have more experience and training helping consumers who are having difficulties.