Why does my light only work in the Test mode and not in Auto or Manual mode at night?
If the light does not function properly in the AUTO or Manual mode at night, but does work properly in the Test mode, you may have a light interference problem with your photocell.(When operating the light in the Test mode, the photocell is bypassed to allow for daytime testing.)To determin if the photocell is working properly:
·If the light works properly at night with the On-Time switch in the 1, 5, or 10 minute setting, contact our Technical Service department and we will provide you with a permanent solution. Click here to Contact Technical Service
·If the light does not work properly at night with the black tape over the photocell, please find your dated sales receipt for the product purchased and contact our Technical Service department. Click here to Contact Technical Service
Why does my light stay on longer than the time I have set?
·The motion sensor detects the movement of heat.Heating/cooling units, dryer vents, swimming pools, and other objects that radiate heat can activate the motion sensor.
·The sensitivity (or Range) setting may be positioned too high and cause the light to stay on longer.
oTo reduce the sensitivity (or Range) on the light fixture adjust the sensitivity knob closer to the minimum setting.
·The timer resets each time motion is detected.If motion reoccurs before the timer elapses, the light will remain on.
Can I replace the motion sensor on my solar powered light?
No, the solar powered light is available as a completely assembled unit only.
Where can I purchase more Heath®/Zenith products?
Our products are sold at most home centers and hardware stores. Product selection and price will vary from store to store.If you cannot find a product, ask your local retailer to Special Order it for you.Click here for Where to Buy
Can I use the motion sensor to control other devices such as buzzers or sirens?
Heath®/Zenith motion sensors are designed to control lighting only
Why does my sensor seem to be less sensitive at times and more sensitive at other times when I have not made any adjustments to the settings?
The sensitivity (or range) of the sensors can vary depending on weather conditions. Infrared sensors detect a change in ambient temperature. When the sensor detects an increase or decrease in temperature “moving” across its detection zone (i.e. a person walking in front of the unit), it activates the lights. The sensor will be less sensitive when the temperature of the detected object and the ambient temperature within the detection zone are about the same.
Why does my light not detect my vehicle when I pull into my driveway at night?
·If the motion sensor does not detect the hot exhaust from the vehicle it will not detect a contrast in ambient temperature. Usually other warm parts of a vehicle are too well insulated to activate the sensor.
·A vehicle with its headlights ON may trigger the photocell into believing it is daytime and prevent the light from turning on. Check that the photocell on the light fixture is working properly.Clickhere to seeHow to locate the photocell or to see the Black Tape test
Why does the red light on the front of the sensor flash all the time?
The red L.E.D. light is designed to flash each time motion is detected. The red L.E.D. light will flash day or night as long as motion is being detected. The photocell on the unit will not allow the light fixture to be turned on during daylight hours.
Why does my light have some wires connected and their wire nuts crimped?
·The lights and the motion sensor are pre-wired, leaving only the wires needed for connection to the home accessible. Look for one BLACK wire and one WHITE wire to connect to the power source.
·The crimped cap on the optional RED power lead should be removed only if the optional RED power lead is to be used; otherwise, a wire cap should always cover it.(The RED wire power lead is only available on the HD-9260 and HD-9250 Journeyman models.)
WARNING: Turn power off at circuit breaker or fuse.
Will my motion sensor light work with compact fluorescent light (CFL’s) bulbs?
Refer to the owner’s manual or original packaging for bulb type and recommended bulb wattage.If your motion activated light included compact fluorescent bulbs, then it is safe to use CFL bulbs in the fixture.
What is the light shield included with my security light used for?
If your light is equipped with a grounding device (a green wire, bare copper wire, or grounding screw) it must be used to properly connect your light. WARNING: Turn power off at circuit breaker or fuse.
Does my light need to be mounted to a junction box?
Yes, a junction box is required to ensure your light is properly installed and the wiring meets electrical wiring code.
What is DualBrite®?
DualBrite® is a patented, optional feature allowing the light fixture to provide low-level, accent lighting at approximately 50% brightness until motion is detected. When motion is detected, the light illuminates to full brightness until the ON-TIME (Click Here to seeHow to Set Sensor Controls) setting expires. The DualBrite® feature can be set to various time intervals beginning at dusk and continuing for 3 hours, 6 hours, or until dawn. The DualBrite® feature can be turned off and the light will function as a motion light only.Click Here to seea DualBrite® demonstration.
3)Observe the operation of your motion light at night when you switch it to manual mode.If the light works properly with the electrical tape, contact our Technical Service Department, click here to Contact Technical Service and we will provide you with a permanent solution
Is it necessary to have a light switch in the circuit for my motion sensing light to operate properly?
A light switch is not required.However, without a light switch in the circuit your motion sensing light(s) will operate in the AUTO MODE only. The motion sensing light cannot be switched to the MANUAL MODE.
I want my light to automatically turn ON at night and turn Off at daylight
All Heath®/Zenith models with the patented Dusk-to-Dawn® operation contain a photocell that ensures lights only turn ON when they are needed – at night. Motion activated lights with Dusk-to-Dawn® will illuminate at night when motion is detected.
What is the optional RED power lead used for in my Journeyman® light?
The optional RED power lead can be used to control other lights. Keep in mind, that when motion sensing lights are wired to control other lights, the total wattage rating of all lights being used added together cannot exceed the maximum sensor capacity of one motion light. Refer to the SPECIFICATIONS section of your owner’s manual to verify maximum sensor capacity. Click here to learn about theRed-Wire Feature. Note: the optional red power lead is used with Journeyman® brand lights only. WARNING: Turn power off at circuit breaker or fuse.